Mail Errors

Login Assistance [ Help Index ]

Account login assistance:

To log into your @Mail account, or to access an external account using the @Mail Client, you will need to provide a Username and password, and select the interface type and your language preference. Optionally for External Access using the @Mail client, you may need to provide the mailserver name.

Username: This is commonly a personal identifier with your mail server, for example the user, Jim has an email account with isp.com, his email address is: jim@isp.com

Password: A secret key that identifies you as authorised to login using the email account. If you forget your password, or wish to change it click the 'Change Password' link on the login page

With IMAP accounts, your session is mirrored on the IMAP server. Any folders you create, or messages moved will be reflected on the remote IMAP server. All messages are stored on kept on the remote machine, allowing you to access the same data in another mail-client.

Language: You can select which language to use the WebMail interface for.

Troubleshooting - I can't login to my Account:
Check that you have entered your password correctly, check the Password utility if you have forgotten or want to change your password.